![]() ![]() If Plex fails, you may need to contact Plex customer support to help you out with the issue. You can also pin the Plex IP address directly to confirm if it is reachable. So, you may need to use transcoding or direct streaming to solve the issue. If Plex is still not working, you may need to check if you are using secure connections.ĭue to miscommunication, Plex may not recognize and verify such links, hence it may fail to work on your Samsung TV. The methods listed above should solve this problem. After two minutes, the device will turn on.Wait for around 20 minutes, then plug it in back to the power outlet.Remove your router from its power source.Move on to restart your router using these steps. Choose the VPN to disconnect, then click the option ‘ Disconnect.’ You will see a menu icon on your left, kindly select VPN among the choices. Using your remote, navigate to the settings menu followed by Network and internet. So, you can disable the VPN using these steps. Method 4: Disable VPN, Then Restart Your RouterĪ VPN is an alternating software that may at times overwhelm your network, causing Plex to fail to connect to the server. Also, when the TV finishes downloading the updates, it will automatically restart. If the updates are not available, click ok to exit.Įnsure that you do not power off your TV when updating is in progress.Select support followed by software update.You can download the update over the internet using these steps. If you want to enjoy most of your TV’s features, you must ensure that you have the latest updated software. Method 3: Update Your Samsung TV’s Software Open the app again then, enter your credentials as prompted to re-login.Open the Plex app then click on your profile icon.Logging out of Plex refreshes and resolves temporal issues on your account. This enables apps to update automatically.Click the auto-update option, then press ‘ enter.’.On your remote, click the ‘ home‘ button.Using the steps below, you can also allow Samsung TV to download updates for all your apps, including Plex, automatically. If not, you will not see patch notes on how to download the app. You need to ensure that Plex is supported on your device. After it finishes, open it, then try reconnecting. Your device will restart then install the update. Click the link ‘ download and apply’ on your screen.Select the icon, ‘ check for updates,’ then wait for some minutes.Go to settings, then click the tab Update.Use these steps to manually update the app: You need to ensure that you have the current Plex version on your device. If your Plex version is outdated, you can never have the best streaming experience. Feel free to try the methods below until the app works. You may use several methods to resolve the issue about Plex app not working on your Samsung TV. How to Fix Plex not working on Samsung TV Issue If you cannot download the app, you can also use Plex from a browser and still enjoy the same features as the app provides. Plex allows users to set their own media server from which they can house their own stuff. Note: if you want to use plex, you may need to download the Plex app to your Samsung TV.Īfter installing the app, you can stream shows, movies, music, and other forms of entertainment on your device. Your Samsung TV needs a software update.Several factors contribute to Plex not working on Samsung TV. Reasons for Plex App not working on Samsung TV Restarting your device is also the best remedy since it solves temporal issues on apps and servers. ![]() If Plex is not working on your Samsung TV, you need to check that your internet is correctly connected. This piece explains the possible reasons and gives you a few steps to solve the problem. The most important thing is to understand why such problems occur even before trying to troubleshoot. It might be that Plex fails to connect to the server, or the app has developed some problems. You do not need lots of resources to restore it but just a few settings on your devices. Is your Plex not working on Samsung TV? You do not need to worry nor give up since you have solutions right in front of you.
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